Your privacy matters to us. This page explains exactly what personal data 799 collects from Bangladesh players, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon for the sake of it.
Six core principles that guide how 799 handles your personal data — before you read the full policy below.
799 only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We do not collect data for the sake of it, and we do not ask for information we don't need.
All personal data held by 799 is stored on encrypted servers. Access to player data is restricted to authorised 799 staff only, and all access is logged and audited. Your data is never stored in plain text or on unsecured systems.
799 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the 799 ecosystem and is shared externally only where legally required or operationally necessary.
You have the right to access, correct, and request deletion of your personal data held by 799. These rights can be exercised at any time by contacting our support team. 799 will respond to all data requests within 30 days.
799 is transparent about what data we collect and why. This Privacy Policy is written in plain language so that every player in Bangladesh can understand exactly how their information is being used — not buried in legal text designed to confuse.
799 does not hold your personal data indefinitely. Retention periods are defined for each category of data and are based on legal requirements and operational necessity. When data is no longer needed, it is securely deleted or anonymised.
This Privacy Policy explains how 799 ("799", "we", "us", "the platform") collects, uses, stores, and protects the personal data of players who register and use the 799 online casino platform at 799-799.com. This policy applies to all players accessing 799 from Bangladesh and any other jurisdiction where the platform is available.
At 799, we take your privacy seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we are committed to handling that information responsibly, transparently, and securely. This policy is written in plain English so that you can understand exactly what happens to your data when you use 799.
By registering an account on 799, you confirm that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described here. If you do not agree with this policy, you should not register or use the 799 platform.
799 collects personal data from players at various points during the registration and account lifecycle. The categories of data we collect, and the circumstances in which we collect them, are set out below.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration and KYC verification |
| Contact Data | Email address, phone number | Registration |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Every platform visit |
| Usage Data | Games played, bet amounts, session duration, login times | During active sessions |
| Communications Data | Support chat transcripts, email correspondence | When you contact 799 support |
| Verification Documents | Copies of national ID, passport, or driving licence | KYC verification process |
799 uses the personal data we collect for specific, legitimate purposes. We do not use your data for any purpose that is not described in this policy. The main purposes for which 799 processes player data are:
799 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
799 does not sell your personal data to third parties. However, we do share data with carefully selected third-party service providers who assist us in operating the 799 platform. All third-party providers are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared.
The categories of third parties with whom 799 may share your data include:
799 uses cookies and similar tracking technologies to improve your experience on the platform, to keep you logged in between sessions, and to analyse how the platform is used. A cookie is a small text file that is stored on your device when you visit a website.
The types of cookies used by 799 are:
799 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The retention periods for the main categories of player data are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | 5 years after account closure | AML and regulatory compliance |
| Financial Transaction Data | 7 years after transaction date | Financial record-keeping requirements |
| KYC Verification Documents | 5 years after account closure | AML and regulatory compliance |
| Support Communications | 3 years after last contact | Dispute resolution and quality assurance |
| Technical and Usage Data | 13 months from collection | Security monitoring and analytics |
| Marketing Preferences | Until opt-out or account closure | Consent management |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
As a 799 player, you have the following rights in relation to your personal data. These rights can be exercised at any time by contacting 799 support at [email protected].
Request a copy of all personal data 799 holds about you. We will provide this within 30 days of your request.
Request correction of any inaccurate or incomplete personal data held by 799. Updates are processed within 5 business days.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
Request that 799 restricts the processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
Request your personal data in a structured, machine-readable format so that you can transfer it to another service provider if you choose.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. Objections are processed immediately for marketing.
799 implements robust technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security measures include:
The 799 platform is strictly for adults aged 18 and over. 799 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on 799 or attempt to use the platform in any way.
If 799 discovers that personal data has been collected from a person under the age of 18, we will immediately delete that data and close the associated account. Any winnings generated by an underage player will be forfeited.
If you believe that a minor has registered on 799 or is using the platform, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act on all reports promptly.
799 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email and display a prominent notice on the 799 platform for at least 14 days before the changes take effect.
The "Last Updated" date at the top of this page reflects when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how 799 handles your personal data.
Your continued use of the 799 platform after the effective date of any update to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you should stop using 799 and may close your account by contacting support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 799 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week.
Now that you know how 799 protects your privacy, join thousands of Bangladesh players who trust 799 for fast payouts, fair games, and secure gaming every day.